What are the check-in and check-out times at Dreams Riviera Cancun Resort & Spa?
Check-in is at 15:00 and check-out is at 12:00.
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Dreams Riviera Cancun Resort & Spa, Puerto Morelos
207US$
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Key details
About the Hotel
Calle 55 Supermanzana 11 Manzana 4 Lote 1-01,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
- Close to a white-sand beach
Very good
7.9
8.5
4.3
3.8
Loved by guests
"Loved the amenities!! All inclusive with room service 24 hours."
"The resort was clean and well kept, the staff were exceptional, the food was really good, I'm a fussy eater!"
"The tub on the balcony with an ocean view was just amazing to relax in and the room service was very timely."
Dreams Riviera Cancun Resort & Spa offers a luxurious family-friendly, all-inclusive experience surrounded by lush tropical gardens along a
Rooms & Amenities
The air-conditioned rooms at Dreams Riviera Cancun feature tiled floors and include a
Dining & Bar Options
Dining options at Dreams Riviera Cancun include
Leisure & Recreation
The hotel features
Business & Family Services
Business facilities at Dreams Riviera Cancun include a
“This property struck me as a place designed for families, with lots to keep kids entertained and parents feeling secure. I noted the hotel's commitment to providing a wide array of dining choices and activities, ensuring there's something for everyone. From what I gather, it stands out as a solid choice for those seeking a blend of relaxation and family fun on the Riviera Maya.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Preferred Club Tropical view King
2 persons
42 m²
1 King-size bed
Shower
Coffee machine
room details
Preferred Club Tropical view Double
2 persons
42 m²
2 Double beds
Shower
Coffee machine
room details
Preferred Club Ocean View Outdoor Jacuzzi King bed
2 persons
41 m²
2 King Size Beds
Shower
Coffee machine
room details
Preferred Club Ocean front Bridal Suite
2 persons
112 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Wind surfing
- Snorkelling
- Cycling
- Golf course
- Billiard tables
- Table tennis
- Archery
- Yoga class
- Aerobics
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Baby pushchair
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Toys
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Heated swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Spa & wellness centre
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Dreams Riviera Cancun Resort & Spa offers a delightful array of dining experiences, bringing together a symphony of flavors from around the world. With six distinct venues, each restaurant promises something unique, from vibrant Mexican tastes to elegant French dining, ensuring a feast for the senses in a charming atmosphere.
Bordeaux
French fine dining
Ambiance
Sophisticated and intimate setting, perfect for special evenings.
Key Offerings
Delight in classic French dishes, with options for vegetarian and gluten-free diets. Ideal for a romantic dinner.
Reservation
Yes
Open for dinner from 6:00 PM to 10:30 PM daily.
Himitsu
Asian
Ambiance
A serene and stylish environment that invites exploration.
Key Offerings
Enjoy a diverse menu featuring vegetarian and gluten-free options, highlighting Asian flavors. A culinary adventure awaits.
Reservation
No
Open for dinner from 5:30 PM to 10:30 PM daily.
Portofino
Italian
Ambiance
Family-friendly atmosphere with a warm and welcoming feel.
Key Offerings
Savor authentic Italian dishes with vegan and gluten-free selections, perfect for memorable family gatherings.
Reservation
Yes
Open for dinner from 6:00 PM to 10:30 PM daily.
World Cafe
International buffet
Ambiance
Lively and casual, ideal for breakfast and lunch with plenty of seating.
Key Offerings
Experience a diverse buffet featuring global dishes, with vegetarian and gluten-free options available.
Reservation
No
Open daily from 7:00 AM to 11:00 AM, 12:30 PM to 4:00 PM, and 6:00 PM to 11:00 PM.
El Patio
Mexican
Ambiance
Vibrant and festive, reflecting the rich culture of Mexico.
Key Offerings
Indulge in regional specialties, with offerings for vegetarian and gluten-free diets. A perfect setting for family meals.
Reservation
No
Open for dinner from 6:00 PM to 10:30 PM daily.
Seaside
Grill/BBQ
Ambiance
Casual beachfront setting, ideal for relaxing lunches and dinners.
Key Offerings
Enjoy grilled seafood and meats, with vegetarian and gluten-free options in a laid-back atmosphere.
Reservation
No
Open for lunch and dinner from 12:30 PM to 10:30 PM daily.
Oceana
Seafood
Ambiance
A family-friendly seafood venue with a relaxed coastal vibe.
Key Offerings
Explore a variety of fresh seafood dishes, with vegetarian and gluten-free selections available.
Reservation
No
Open daily from 12:30 PM to 10:30 PM.
Location
Calle 55 Supermanzana 11 Manzana 4 Lote 1-01,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
Map view
Calle 55 Supermanzana 11 Manzana 4 Lote 1-01,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
City landmarks
Amusement Park
Mayan Water Complex
4.0
km
Nearby
Beach
Playa del Secreto
100 m
Chetumal Puerto Juarez
Playa del Secreto Property Owners Assocation
100 m
Explore Puerto Morelos
Activities and Dining Near Dreams Riviera Cancun Resort & Spa
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Margaret
United Kingdom,
December
2024
6.0/10
I had a mixed experience at this hotel. While the staff were friendly and there were some fun activities, I faced several issues during my stay, such as inconsistent dining options and concerns about security. The rooms had unpleasant odors at times, and the chaos from wedding events was disruptive. Overall, I wouldn't recommend this hotel unless you are attending a wedding.
Rooms
5.0
The rooms had a strong damp smell and sometimes mysterious odors, which was disappointing considering the premium rate. They could use an update to match the standards of newer resorts.
Service
8.0
The service was quite attentive, especially during a private dinner we had arranged. The staff made efforts to remember our names, which was a nice touch.
Location
6.0
While the location can be ideal for wedding events, it was sometimes chaotic with multiple weddings happening at once, making it hard to relax.
Dining
5.0
The dining experience was hit or miss. While some meals were enjoyable, the inconsistency in food quality was frustrating, and several dining options were often closed.
Facilities
6.0
The facilities were adequate, but the beach chairs were always claimed early, and there was a noticeable lack of enforcement regarding reserved chairs.
Victor
United Kingdom,
December
2024
8.6/10
We had a wonderful stay at this resort, with beautiful grounds beautifully maintained that really set the mood for our trip. The staff were knowledgeable and very helpful, particularly Adela and Diana, who made our experience special. The food was exceptional, especially at the French restaurant. However, the VIP desk experience was less than ideal as it felt more like a pushy sales tactic. Overall, we enjoyed a great family wedding trip.
Rooms
9.0
The rooms were well laid out, providing amazing ocean views that made our stay feel luxurious.
Service
7.0
Overall, the service was great, but I had a less favorable experience with the VIP desk staff, who came off as very pushy.
Location
10.0
The location was stunning, right by the beach, perfect for relaxation and activities during our stay.
Dining
9.0
The dining experience was fantastic, with a variety of excellent restaurants, particularly the French and Italian, which were exceptional.
Facilities
8.0
The resort offered a number of activities and treatments that we thoroughly enjoyed, including the aqua therapy and spa services.
Samuel
United Kingdom,
November
2024
9.2/10
Our stay at this resort was absolutely unforgettable! From the moment we arrived, we were treated like royalty with a warm welcome and a glass of champagne. The rooms were not only clean but offered breathtaking ocean views that made our mornings magical. The staff was incredibly attentive and genuinely friendly, making us feel right at home. On the downside, the dining options could occasionally be limited, and some venues were closed on certain nights. Overall, this resort provided excellent value for money with its vast amenities and activities, making it a wonderful vacation spot.
Rooms
10.0
The rooms were exceptionally clean, spacious, and boasted stunning ocean views that were perfect for relaxation after a long day.
Service
10.0
The service throughout our stay was nothing short of amazing. The staff were attentive, always greeted us with smiles, and went out of their way to ensure we were comfortable.
Location
9.0
The resort is positioned perfectly for both relaxation and exploring nearby areas. It offers a tranquil setting while still being conveniently close to attractions.
Dining
8.0
The food was great overall, with a mix of dining options. However, we missed out on some venues that were closed during our stay, which would have added variety.
Facilities
9.0
The facilities were fantastic! We enjoyed the pool area and spa, which were well-maintained and provided plenty of opportunities for leisure and pampering.
Exceptional service
Limited dining options
Joshua
United Kingdom,
November
2024
9.4/10
Our stay at the resort was magical, especially during our honeymoon. The location was stunning with beautiful ocean views, and the Preferred Club amenities added a layer of luxury to our experience. The service was exceptional with attentive staff, though some dining options could be improved as they were not always the best. Overall, it was a fantastic experience, but certain restaurants were a bit hard to secure reservations for.
Rooms
10.0
Our oceanfront suite was amazing, featuring private hot tub balconies that added a romantic touch. Everything was clean and beautifully maintained.
Service
10.0
The concierge and other staff went above and beyond to make our stay enjoyable. Ernesto at the Preferred Club was particularly helpful and friendly.
Location
10.0
The beach and resort grounds were breathtaking, offering incredible sunrise views over the ocean.
Dining
8.0
Dining options were varied, but reservation policies at the specialty restaurants made it challenging to secure tables. The Seaside Grill and the Romantic Dinner were standout experiences.
Facilities
9.0
The facilities were top-notch, including multiple pools and beach access with plenty of lounge areas. The services at the beach made relaxation especially enjoyable.
Clare
United Kingdom,
October
2024
7.2/10
We had a mixed experience during our stay at Dreams Riviera Cancun. The staff was incredibly friendly and made us feel welcomed, but some issues with our room and dining left us feeling a bit frustrated. The beach was beautiful, and the dining options varied, though there were a few hiccups with service. Overall, there were enjoyable moments, but certain aspects could use improvement.
Rooms
7.0
The room had some noise issues, especially at night, which made it difficult to relax fully. While we had an upgrade after a few days, it took longer than we hoped.
Service
6.0
While many staff members were friendly and accommodating, we did encounter a few who seemed unhelpful, which affected our overall experience.
Location
8.0
The hotel's beach location was great, and we enjoyed walking to nearby Puerto Morelos for some local flavor. However, some events could have been better communicated.
Dining
7.0
Dining offered a good variety, with many healthy options available. However, we experienced a couple of service errors that dampened our meals, especially on our first night.
Facilities
8.0
The pool area was nice and provided a good spot for relaxation. However, we wished the facilities were less noisy during nighttime hours.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no cots provided in a room.
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch, Portuguese
Number of floors:
5
Number of rooms:
486
Former name
dreams riviera cancun all inclusive
FAQs
About Dreams Riviera Cancun Resort & Spa
What distance is Dreams Riviera Cancun Resort & Spa from Cancun International Airport?
The property is 33 km from Cancun International Airport.
What dining options does Dreams Riviera Cancun Resort & Spa offer?
Guests can enjoy nine restaurants on-site featuring Mexican, Italian, French, and other international cuisines.
What amenities are included in the rooms at Dreams Riviera Cancun Resort & Spa?
Rooms are equipped with air conditioning, a flat-screen TV, a mini-bar, a coffee maker, and a private balcony.
Does Dreams Riviera Cancun Resort & Spa have a spa?
The hotel offers a comprehensive spa featuring a wide range of treatments including massages, facials, and hydrotherapy.
Are there swimming pools at Dreams Riviera Cancun Resort & Spa?
The resort features three outdoor swimming pools, including an infinity pool.
Is parking available at Dreams Riviera Cancun Resort & Spa?
Free private parking is available on-site without the need for reservation.
What services are provided for children at Dreams Riviera Cancun Resort & Spa?
The hotel offers a kids' club with supervised activities and a playground.
How far is Dreams Riviera Cancun Resort & Spa from the nearest beach?
The resort is situated just 60 meters from Secreto Beach.
Is there a bar at Dreams Riviera Cancun Resort & Spa?
Yes, the hotel features several bars, including a poolside bar and a beach bar.
Can guests arrange airport transfers at Dreams Riviera Cancun Resort & Spa?
Airport transfers are available for a fee.
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