Dreams Riviera Cancun Resort & Spa Puerto Morelos | Puerto Morelos ★ Book Spa Rooms, Wellness Deals & Guest Reviews

Book here and pay

10% less

than on Booking.com!

Key details

About the Hotel

Calle 55 Supermanzana 11 Manzana 4 Lote 1-01, Puerto Morelos, Mexico, 77580

Dreams Riviera Cancun Resort & Spa is a luxurious 5-star family-friendly all-inclusive resort featuring an extensive Grand Pool Complex and a world-class spa. Guests can enjoy nine restaurants offering diverse cuisine options alongside seven bars for various cocktails and beverages.

Rooms & Amenities

Dreams Riviera Cancun offers 486 spacious octagonal-shaped rooms, each featuring tiled floors, a private balcony or terrace, and a minibar refreshed daily. Upgrades to the Preferred Club provide access to an exclusive lounge and a private beach area.

Dining Options

Dining options include six à la carte restaurants specializing in international cuisine, a buffet, a grill, and a café. Guests can enjoy various dining experiences and unlimited top-shelf drinks from any of the seven on-site bars.

Leisure & Entertainment

Leisure activities include three outdoor swimming pools, tennis, beach volleyball, and a kids' club offering supervised activities. Entertainment options feature themed parties and outdoor movies. The resort's spa includes facilities such as Swedish saunas and a hot tub.

Business & Services

This Puerto Morelos hotel provides a conference center measuring over 8000 square feet for business events. Additional services include a 24-hour concierge, a babysitting service, and complimentary newspapers in the lobby.

“The hotel is perfectly situated right on the beach, offering stunning views and easy access to local attractions.”view full review

View hotel on map

“Incredible service and delightful dining experiences await you!” view full review

Top location:Highly rated by recent guests(8.6)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

All visitors are offered a buffet breakfast for a fee.

There are no cribs provided in a room. There are no extra beds provided in a room.

Pets are not allowed.

English, Spanish, Italian, Dutch, Portuguese

Number of floors:5

Number of rooms:486

Former name

dreams riviera cancun all inclusive

View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Club Double Room

Max:

2 persons

445 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

Check Prices

Club King Room

Max:

2 persons

455 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

Check Prices

Club Double Room

Max:

2 persons

455 sq. feet

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Puerto Morelos 1.7 mi

Airports

Cancun (CUN) 14.8 mi

Aeropuerto de Playa del Carmen (PCM) 24.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Culinary Delights!

I had an amazing experience dining at the various restaurants at Dreams Riviera Cancun! The buffet offered different delicious dishes every day. My favorite was the Italian restaurant, where every dish was a unique experience. I've got to give a special shoutout to the really good food at the Oceana and the Seaside Grill—totally fresh and good! I can't wait to return to indulge in their culinary offerings again.

Justin87. United States, 2024-06-15Read full review on

Relaxation Paradise!

The spa at Dreams Riviera Cancun was a heavenly getaway! I had an very nice time pampering myself with their luxurious treatments. The serene atmosphere and professional service had me feeling rejuvenated. Not to mention, the Jacuzzi hot tub in the room added an extra layer of relaxation to our stay. I highly recommend scheduling some spa time for an lovely experience!

Curtis_919. United Kingdom, 2024-07-22Read full review on

Spacious & Comfortable!

Our room was nothing short of lovely! It was spacious with beautiful marble tiles and came equipped with a Jacuzzi hot tub, perfect for a romantic evening. The cleanliness and comfort made it feel like home. The stunning ocean view from our balcony was an added bonus that made our stay even more nice. I can't recommend the rooms enough for anyone looking to have a great time!

Daniel.R. Canada, 2024-05-30Read full review on

Family Fun Galore!

Dreams Riviera Cancun is an absolute haven for families! The kids loved the water slides and the kiddie pool, which were such hits. My daughter had a blast with all the family-friendly activities organized by the resort. It's perfect for families traveling with children of all ages. The staff even catered to our dietary needs in the restaurants. It truly was a great family getaway!

TommyTraveler. Australia, 2024-08-12Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Private beach
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Wind surfing
Snorkeling
Cycling
Golf course
Pool tables
Table tennis
Archery
Yoga class
Aerobics

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Baby stroller
Children's buffet
Board games
Children's pool
Children's play area
Toys
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness center
Steam room
Outdoor Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Calle 55 Supermanzana 11 Manzana 4 Lote 1-01, Puerto Morelos, Mexico, 77580

Map view

Calle 55 Supermanzana 11 Manzana 4 Lote 1-01, Puerto Morelos, Mexico, 77580

City landmarks

Zoo

Crococun Zoo

1.5 mi

Beach

National Reef Park of Puerto Morelos

1.7 mi

Gallery

Galeria Arte Zissimo arte contemporano

1.0 mi

Av. Javier Rojo Gomez Lote 3

Catholic Church

1.5 mi

Av. Javier Rojo Gomez 14

Rosario & Marco's Art Shoppe

1.1 mi

Puerto Morelos

Faro Inclinado

1.7 mi

Puerto Morelos

Day & Night Beach Club

1.5 mi

Puerto Morelos Lighthouse

1.7 mi

Store

Playa Publica puerto morelos

1.5 mi

Ruta de los Cenotes

Cenote La Noria

1.7 mi

Beach

Playa

1.5 mi

Ojo de Agua Beach

1.5 mi

Puerto Morelos

club de playa

1.6 mi

Beach

Club de playa Villas La Playa

1.6 mi

morales

Puerto Morales Botanical Gardens

1.7 mi

Diveshop Diverspoint

1.7 mi

Church

Parroquia San Jose Obrero

1.8 mi

La Ventana al Mar

1.7 mi

Av Jose Maria Morelos y Melgar

welovepuertomorelostours

1.7 mi

Puerto Morelos Reef

1.7 mi

Lighthouse

Leaning Lighthouse

1.7 mi

Puerto Morelos Town Square

1.7 mi

Letters of Puerto Morelos

1.7 mi

San Jose Catholic Parish

1.8 mi

Parks

Arrecife De Coral

1.8 mi

Beach

Snorkeling Adventure

2.1 mi

Av Rojo Gómez s/n

Artisans Market

1.9 mi

Plaza AKI Morelos

2.0 mi

Mall

AKI

2.0 mi

Nearby

Beach

Playa del Secreto

400 ft

Chetumal Puerto Juarez

Playa del Secreto Property Owners Assocation

400 ft

Reviews and Ratings

Reviews from guests about their experience.

80%

loved their spa retreat and can’t wait to return.

Exceptional service

Breathtaking views

Limited dining options

Some venues closed

8.0/10

Great

Rooms

8.2

Location

8.6

Service

8.2

Dining

7.4

4.5/5 based on 11000 reviews

#9 of 46 hotels in Puerto Morelos based on Tripadvisor

Margaret

United Kingdom, December 2024

6.0/10

I had a mixed experience at this hotel. While the staff were friendly and there were some fun activities, I faced several issues during my stay, such as inconsistent dining options and concerns about security. The rooms had unpleasant odors at times, and the chaos from wedding events was disruptive. Overall, I wouldn't recommend this hotel unless you are attending a wedding.

Rooms

5.0

The rooms had a strong damp smell and sometimes mysterious odors, which was disappointing considering the premium rate. They could use an update to match the standards of newer resorts.

Service

8.0

The service was quite attentive, especially during a private dinner we had arranged. The staff made efforts to remember our names, which was a nice touch.

Location

6.0

While the location can be ideal for wedding events, it was sometimes chaotic with multiple weddings happening at once, making it hard to relax.

Dining

5.0

The dining experience was hit or miss. While some meals were enjoyable, the inconsistency in food quality was frustrating, and several dining options were often closed.

Facilities

6.0

The facilities were adequate, but the beach chairs were always claimed early, and there was a noticeable lack of enforcement regarding reserved chairs.

Victor

United Kingdom, December 2024

8.6/10

We had a wonderful stay at this resort, with beautiful grounds beautifully maintained that really set the mood for our trip. The staff were knowledgeable and very helpful, particularly Adela and Diana, who made our experience special. The food was exceptional, especially at the French restaurant. However, the VIP desk experience was less than ideal as it felt more like a pushy sales tactic. Overall, we enjoyed a great family wedding trip.

Rooms

9.0

The rooms were well laid out, providing amazing ocean views that made our stay feel luxurious.

Service

7.0

Overall, the service was great, but I had a less favorable experience with the VIP desk staff, who came off as very pushy.

Location

10.0

The location was stunning, right by the beach, perfect for relaxation and activities during our stay.

Dining

9.0

The dining experience was fantastic, with a variety of excellent restaurants, particularly the French and Italian, which were exceptional.

Facilities

8.0

The resort offered a number of activities and treatments that we thoroughly enjoyed, including the aqua therapy and spa services.

Samuel

United Kingdom, November 2024

9.2/10

Our stay at this resort was absolutely unforgettable! From the moment we arrived, we were treated like royalty with a warm welcome and a glass of champagne. The rooms were not only clean but offered breathtaking ocean views that made our mornings magical. The staff was incredibly attentive and genuinely friendly, making us feel right at home. On the downside, the dining options could occasionally be limited, and some venues were closed on certain nights. Overall, this resort provided excellent value for money with its vast amenities and activities, making it a wonderful vacation spot.

Rooms

10.0

The rooms were exceptionally clean, spacious, and boasted stunning ocean views that were perfect for relaxation after a long day.

Service

10.0

The service throughout our stay was nothing short of amazing. The staff were attentive, always greeted us with smiles, and went out of their way to ensure we were comfortable.

Location

9.0

The resort is positioned perfectly for both relaxation and exploring nearby areas. It offers a tranquil setting while still being conveniently close to attractions.

Dining

8.0

The food was great overall, with a mix of dining options. However, we missed out on some venues that were closed during our stay, which would have added variety.

Facilities

9.0

The facilities were fantastic! We enjoyed the pool area and spa, which were well-maintained and provided plenty of opportunities for leisure and pampering.

Exceptional service

Limited dining options

Joshua

United Kingdom, November 2024

9.4/10

Our stay at the resort was magical, especially during our honeymoon. The location was stunning with beautiful ocean views, and the Preferred Club amenities added a layer of luxury to our experience. The service was exceptional with attentive staff, though some dining options could be improved as they were not always the best. Overall, it was a fantastic experience, but certain restaurants were a bit hard to secure reservations for.

Rooms

10.0

Our oceanfront suite was amazing, featuring private hot tub balconies that added a romantic touch. Everything was clean and beautifully maintained.

Service

10.0

The concierge and other staff went above and beyond to make our stay enjoyable. Ernesto at the Preferred Club was particularly helpful and friendly.

Location

10.0

The beach and resort grounds were breathtaking, offering incredible sunrise views over the ocean.

Dining

8.0

Dining options were varied, but reservation policies at the specialty restaurants made it challenging to secure tables. The Seaside Grill and the Romantic Dinner were standout experiences.

Facilities

9.0

The facilities were top-notch, including multiple pools and beach access with plenty of lounge areas. The services at the beach made relaxation especially enjoyable.

Clare

United Kingdom, October 2024

7.2/10

We had a mixed experience during our stay at Dreams Riviera Cancun. The staff was incredibly friendly and made us feel welcomed, but some issues with our room and dining left us feeling a bit frustrated. The beach was beautiful, and the dining options varied, though there were a few hiccups with service. Overall, there were enjoyable moments, but certain aspects could use improvement.

Rooms

7.0

The room had some noise issues, especially at night, which made it difficult to relax fully. While we had an upgrade after a few days, it took longer than we hoped.

Service

6.0

While many staff members were friendly and accommodating, we did encounter a few who seemed unhelpful, which affected our overall experience.

Location

8.0

The hotel's beach location was great, and we enjoyed walking to nearby Puerto Morelos for some local flavor. However, some events could have been better communicated.

Dining

7.0

Dining offered a good variety, with many healthy options available. However, we experienced a couple of service errors that dampened our meals, especially on our first night.

Facilities

8.0

The pool area was nice and provided a good spot for relaxation. However, we wished the facilities were less noisy during nighttime hours.